Delete your SalamaLink data
This page is for SalamaLink users. You do not need the mobile app installed to use this form. We verify your account password before deleting anything. There is no fee or active-subscription requirement.
How to request data deletion
- Read what will be deleted and retained below.
- Enter the email address or phone number and password you use for SalamaLink.
- Choose the data you want removed. You can submit another request for a different category.
- Tick the confirmation box and press the deletion button. A confirmation appears here after successful processing.
Data you can delete while keeping your account
- Optional profile data: your profile photo, NIDA number and verification flag, saved profile location, and push-notification device token. Your account and reports remain available.
- Unreviewed reports: your pending or unverified reports that have not become official posts, including report text, photos, attachments, and unshared report-location records.
The selected data is removed when the request succeeds; there is no additional retention period for that data in the active system. Reviewed or official reports and financial records are not deleted by this form. Your name, email, phone number, password and other account data remain while you keep the account. For whole-account deletion and the 365-day official/financial retention policy, use Delete account.
Any copies already downloaded or shared outside SalamaLink cannot be recalled by this form. If you cannot access your account, contact support@salamalink.co.tz to request assistance. Never send your password or OTP by email.
